This course is ideal for apprentices looking for a career in the operation of IT and/or telecommunications systems, including hardware and software. An Information Communication Technician provides support to internal and external customers, helping them to be productive when using technology to do their jobs. Technicians use different tools to problem solve and troubleshoot non-routine problems. The work could also include systems support and rectifying issues to maintain the organisation’s productivity.
Starting Off delivers blended training opportunities with the option of fully remote learning and can be accessed by anyone across the UK. We have a training centre in Northampton than can be utilised by learners if required.
An Information Communication Technician provides support to internal and external customers, helping them to be productive when using technology to do their jobs.
There are three possible pathways within the ICT standard that will be chosen depending on the roles and responsibilities of the apprenticeship after a discussion with the trainer:
The course takes approximately 15 months and delivery is through live remote sessions, online resources and the virtual learning environment. A trainer will hold a remote meeting every 4-6 weeks for coaching and monitoring meetings. The apprentice will need to spend 20% off the job training.
All Apprenticeships require learners to demonstrate a minimum level of Maths & English, however learners may be exempt from these with relevant GCSE grades. Don’t worry if you need to work with us on this as we’ll get you through them as part of your training.